“Sonia really listened to the needs of our Organization. She was extremely patient and accommodating to our specific requests. I decided to hire Sonia because I had been in one of her previous seminars and thought my staff could benefit from her knowledge and experiences. Her facilitation created an atmosphere that was light and fun. Staff members participated openly and felt supportive and safe. Sonia kept the seminar moving, moved around the room and ensured she captured eye contact with the staff. Materials presented were easy to follow and well researched to meet our needs. The staff gained valuable tools to support their everyday communications. It has only been a couple of weeks since Sonia was in and the staff are openly using these tools on a daily basis. Highly recommend Sonia. We’re looking forward to working with Sonia again in the future!”